User blog comment:Beckyw/And my quest with TinyCo Support starts.../@comment-24.173.155.230-20121105160109/@comment-5432528-20121105205536

Very well put, and I totally support any of the thoughts explained above,

I had extremely negative experience with the Customer Service as well. Tried a little bit harder to prove my point and re-opened the Ticket/Request two times. They got irritated by that action of mine, and simply SUSPENDED my account. As simple as that. “GREAT” service.

I really love this game, and have to admit I became addicted to it. But such Customer Service deserves only One Star on the Rating, as the game has lots of bugs. LOTS. And unfortunately the Developers team, by fixing any old reported bug, they are creating multiple new bugs.

Horrible service, just the worst one

It’s a real shame, that such a great game is paired with such a worthless service/support