Talk:Bugs/@comment-56.0.84.25-20120813161417/@comment-5432528-20120920020203

I think I very likely have cracked the problem with Time being frozen. Thanks to Rose from T.V. Support!

1) She has admitted that it’s a known issue.

2) All her recommendations (everything she mentioned) in her reply to my tickets was pretty much done by me, with no effect --- but with one exception.

One should ALWAYS press HOME button on your device.

I believe I got so addicted to the game, and paranoid for the current issues (and there are plenty), that I started to leave the game up and running before I go to bed. I was afraid to quit it at the end of the day, and kept it active (as some recommended) for a long time – to make sure it gets its sync up with T.V. server.

All the phones have a security setting, to prevent screen’s damage – to turn off the screen after some pre-set time, and then the phone goes to hibernation mode when all the communication gets suddenly cut. Up until this point the game is synced up with the server, but this very last “tick” from your phone to the server is lost.

Next time you start up the application on your phone and that’s when this lost “tick” is syncing up your game with the server. That is when the server reverts the data back in time.

Of course I do not know exact details how it’s actually working, but in order to not lose this last sync up “tick” with the server – ALWAYS press HOME button when you are done with your changes in the game.

= = = BTW - It may delay your game by some painless 5-15 minutes, or by a very painful whole-night period. All the above explanation still applies. = = =

3) Rose from support let me know that T.V. has acknowledged this as an issue and now they are working on the Fix to this bug.

So my final recommendations (before they develop a fix):

First --> Wait for several minutes before you close the application.

Last --> you MUST press ‘Home’ button to exit the T.V.

Thanks, and happy gaming for everybody.

Good night,

Mishkin