User blog:WieQuadrat/Transfer TV Game Between Platform

Rupert sadly look at the window of the Mantion, and sez "Reg, i think i have to say goodbye to Emerald Bug-Droid"

Regina says in shocked "What happen Rupert? Don't say that!!!! i love that Emerald Bug-Droid!!! It's green and it's exclusively in our village. and think of the Investment of Crystal Purchase that we made last week, we buy that 2000 Crystal on sale"

Rupert says still in dreamily state "You don't understand Regina, i have to play Bingo, and Bingo is in the other side"

Theo suddenly butt in and says to both of them "Don't you worry guys and gals. Magic Rock Idol level 10 have told us that we can keep the Crystal that we purchase but not the Emerald Bug-Droid"

Yup, this blog i made is to announce to you guys that have iOS or Android that they can have the game transfer to another platform but ONE TIME only. No Official announcement but please try this if you are really in trouble. Here is a more detail version of it, can also be use as any type of problem when request a support ticket from TinyCo:

Tap SETTINGS Tap HELP Scroll down to the very bottom Click the EMAIL SUPPORT link.
 * Go into your game.
 * ui_hud_main_0006_menuButton.png the mallet (bottom left corner)


 * This opens an email to Tiny Co Support and AUTO fills in your device info. DO NOT delete this info.


 * In the SUBJECT before the auto filled info, add a BRIEF subject like "Transfer Droid to Apple" "Failed Purchase" "Fusion dino stuck" "Lost Crystals" This allows support to triage your case and assign to the correct team and get YOU the fastest response time.


 * In the body of the email include your Tiny ID and describe your issue as detailed as possible.


 * For failed purchases, FILE ATTACH all receipts and include all reference numbers.


 * File attach any screen shots you believe supports your issue or request.


 * ANY info you leave out of your original ticket will require support to have to request it and this can delay your case.


 * Submit a detailed, thorough and fully documented support ticket for the fastest response.


 * Once you send, check your email (and spam) for an AUTO response with your ticket number and a link to track your case. Check this link daily. You can also add further information if need be.


 * Sometimes the support software has closed a case without being resolved. This is why you need to check daily. You can REOPEN it by following the directions on the support page.


 * If you can not email from within your game, go to tinyco.com/support and fill out EVERY field. Lack of info means delays.

For Android user like me, we have to use this link to get a ticket = http://support.tinyco.com/home

Focusing on the Transfer Game between platform. The Crystals and Coins that u get is divide into 2: From IAP (in apps purchase) and in-Game. TinyCo only transfer the one from IAP, using dollars or real money. and one more thing, after u transfer the game to new TinyID, the old ID will be DELETED.
 * Anything from TapJoy, Crystal Tree, Crystal Bank, etc is considered in-Game
 * Anything u buy using Credit Card or Google Wallet or Purchase using real money are IAP.

ok that's it, got any question, i will try to answer as my best.