User blog comment:TinySchmee/My crystals returned./@comment-5079640-20120505111056

I have had this happen a few times in my game. Everytime I have requested support from Tiny Co and before they get back to me it has resolved itself. My problems have generally occured when buying holiday packs for an extra bonus, and also when purchasing blocks of crystals. My latest problem was with the holiday packs that finished a few weeks ago. There was a bonus of 400 crystals for purchasing all 3 packs. I bought all 3 and alas no bonus. I sent a request to Tiny Co to rectify the problem and after 3 weeks, I still haven't heard back... I hope it comes through, 400 crystals can always come in handy.

Yesterday when i first booted up the app in the morning I saw that my game had been credited with 800 crystals. I was relieved to finally get some compensation for my most recent problem, but after a couple hours and booting the app again those 800 crystals had been taken away again! Hopefully it gets rectified soon, as much as I enjoy this game, this is getting old.