Thread:Eppidiah/@comment-5116140-20120905151505/@comment-5116140-20120906145118

Help: My Kindle is Dying: UPDATE

Thought I would track my struggles due to the dead charging connector on my old Kindle Fire. Today, less than 24 hours after contacting Amazon Support about my dying Kindle, the replacement Kindle is on its way from:

Campbellsville KY Shipment has left seller facility and is in transit - September 5, 2012 4:51:45 PM

The new Kindle was sent using 2-day shipping and there will be NO CHARGE as long as I return the old Kindle in the provided packaging. Talk about excellent customer service. (from Amazon)

Not sure how it will go when I need TinyCO to move my village to the new Kindle. Fingers Crossed.