User blog comment:Drew34000/Accidentally using crystals/@comment-99.225.232.84-20120629024216

For those of you who emailed Support but never received a response nor got your crystals back:

Did you guys actually pay real money for your crystals? Or did you get them for free via Android freebies, etc?

Wondering if maybe TV places higher importance on paying customers so they get pushed up the email queue when they report an issue....