Board Thread:Questions and Answers/@comment-58.173.137.59-20130201015122

I expect that I will have my phone (Samsung galaxy S) replaced under warranty within the next few days.

If they do so, then they will not return my old phone, but replace it with a new one.

How can I transfer my game to the new phone. I have read the advice from various places on your wiki, but am still unsure about whether or not I also need to know my IMEI when I ask Support to transfer my game to the new phone.

Also do not know how to find my IMEI.

Any advice will be greatly appreciated from the collective brains trust of this wonderful wiki community.

Will I need to create a new name for my village on the new phone?

I have lodged only a few tickets before and have never included the IMEI for my phone game or the UDID for my iPad game. Could this be the reason why I never receive a response other than the automated first response?

Sorry for being such a"dinosaur".

Cheers and thank you,

Fiverland 2. 