User blog comment:Oioiaussie/I did not get what I paid for and TinyCo Support is ignoring me!!!/@comment-5042346-20120508200812

I'm sorry to hear about this. I believe customer support is one of Timy Co's weak points. I did not have problems like yours but I didn't spend much crystals so far. For ordenairy info the support is non existent. I hope you will be helped soon.