User blog comment:Dinrock/Village Disappeared/@comment-5753346-20130224143057

oh wow, that is horrible and not to be tolerated. Hopefully it is some misunderstanding between servers and ID and her village will be found post haste. When I had to transfer all my games from one kindle to another, some of my games transferred well, some partially and some not at all. It is a very precarous system. On one game (not TV) I was initially set up with a lvl one game, then my levels were restored after a few days and some of my items. Ask her to make sure her game IDs have been recieved correctly. I see she has 00 in her name, perhaps they interposed OO instead, like they did in my case.