User blog comment:Sal53/Have I lost it all?/@comment-92.28.75.11-20120928182920

How strong is your wifi signal as that might be the problem! Stick it next to the modem while its downloading. Also on your icon page if you know what I mean, there is a pic of tv showing progress some times if you click on it it will pause download and if you click it again it seams to give it a jump start, I've done this a couple of times and it has worked. Good luck you will get it back eventually xx