Talk:Support/@comment-5417121-20120831174133/@comment-5477177-20120905011155

hi Jaydfox, i had a similar experience but i am happy. i reported a tiny bug recently and the automated reply gave me a ticket number the next day; it was responded to by automated reply a week later - like the one you received, not saying it was resolved - but when i checked http://support.tinyco.com and got a password i could see that they thought was resolved that same week. [it does seem to be fixed.] another matter submitted in email as a comment was also deemed worthy of a ticket number but i only expected them to read it, not to respond promptly; that ticket is still open after i added further comments, lol.

psyph (talk) 01:11, September 5, 2012 (UTC)