User blog comment:Oioiaussie/I did not get what I paid for and TinyCo Support is ignoring me!!!/@comment-5193239-20120613153906

Well, do you know that the coins and crystals you purchased are promoted by your level? I am amazed that most people in the comments don't know, and the support didn't tell you what happened?

The fact is that as you have different devices for TV, so they may not be the same level. Then the Heap/Basket/Mountain of coins will be different.

The promotion can be seen on Wikia:http://tinyvillage.wikia.com/wiki/Level