Talk:Support/@comment-5114995-20120601075116/@comment-1536121-20120601162502

this is a quote that i get from a helpful fan in tinyvillage facebook

http://www.writerparty.com/party/guide-to-tiny-village-tips-tricks-cheats-and-strategies/

Your game can be transferred to a new device by Tinyco but both the new and old device MUST be the same platform..EG Apple to Apple or Android to Android. To get a device transfer you need to install TV on your newdieticiane and then from within the game send them a support ticket email requesting a device transfer, make sure to include your new and old ID's and your new and old device UDID/EMEI numbers and add Device Transfer to the email subject line..... device transfer is currently taking around 3 to 4 weeks.