Talk:Support/@comment-5417121-20120831174133/@comment-5039776-20120913233654

Just coming across this.

In short:


 * Yes, it does matter how "important" your request is.


 * Missing a deco is not what they consider to be important


 * Yes, it is a "form response"


 * They ARE trying to clear up old tickets (just had a 4 month one answered in exactly the same way as yours was)

Hope this helps and you get your decorations.

Oioiaussie Please do not send me gifts. Thanks in advance.