Talk:Bugs/@comment-136.145.230.221-20120914000606/@comment-5039776-20120914004559

If you want to spend crystals, at least in the cases I can think of, they ask you to confirm it.

Now we all know that it's too easy to tap "yes", especially, if you are racing to pick up coins. I learned the hard way to place resource collectors on the outside of my village so I'd never double tap (again). A "yes slider" (as opposed to a "yes button") has been requested many times, to no avail.

Similarly, if you tap your dino den twice during the one minute "freeze", you won't have even seen the confirm window before you can say hello to a new dino and goodbye to many crystals. I have been advising people not to have their Dino dens in their villages unless they are being used.

And, you're right, they won't refund crystals due to your mistakes. I consider this not only bad business but fundamentally wrong. I can't think of other "real world" enterprises where if you don't want an item, you can't return it. Still, it's their policy and it seems to be that of most internet gaming companies. However, there are some good stories. Please refer to this very interesting blog.

In relation to the "freeze", it occurs precisely at one minute intervals when your game data is saved to TinyCo's servers. If you want to build large chains, start just after the freeze. In my mind, it's probably not a "problem" but an "inconvenience".

Hope this helps. We do feel your pain.

Oioiaussie Please do not send me gifts. Thanks in advance.