Bugs

Game System Information :


 * Your game is saved to the TinyCo server with a unique ID from your specific player device.
 * Uninstalling and reinstalling to the same device is safe and will retain all your game information because the information is tied to a Unique Device ID (UDID).
 * Unfortunately, installing the game on another device won't make the game synchronize between devices. To transfer your game to your new device, you will currently need to contact support
 * However, TinyCo has announced that users will soon be able to transfer their games easily to another device without interaction from support staff.

Tiny Co Support
To Contact Tiny Co Support Page go to http://support.tinyco.com/home

From there you can complete a Ticket Form and it's easy to track the progress of your ticket.

Note : Please be patient and don't create multiple tickets to address a single problem. So long as the ticket is still marked as "Open", someone will eventually take care of it. For less important issues (e.g. a general query), this can take weeks, however. We are unsure of how TinyCo ranks the relative importance of various issues.

Note : Check the progress of your ticket every few days by following the link in the auto-respond email OR by creating a login and password (MUST be the same email address as in your support ticket).

If your ticket is closed, you will see this message and you can re-open the ticket by clicking "create a follow-up".



Problems
A very critical problem that seriously affects how we play

If you are yet to update to version 1.15.1 on both your devices, you will need to contact Support in order to have your game transferred. Please be patient and calm when contacting TinyCo Support. Cooperate with Tiny Co to make the process smooth by giving the customer service staff all the relevant details about your game. See this Blog for details on the process.

Bugs
Usually can become a secret method for tips and tricks

Oddities
Not quite critical and sometimes visual glitches also happen.

Typos
Usually these mistakes are only in the description of a building, decoration or goal and do not affect the way you play the game. At the very worst, they will create a bit of confusion in regards to your decision making. Still= Fix= Ended=