User blog comment:Thefuture1/TinyCo Support/@comment-5297252-20120911032217/@comment-5039776-20120911141856

Oh, and if your closed requests are not really solved, re-submit them, giving full details and cross reference to the original ticket number.

Customer service is, by and large, totally swamped, and therefore it is unlikely that you'll get a speedy response. But you may be lucky.

So, in the header line, write in capitals, TICKETS CLOSED IN ERROR. PROBLEM STILL EXISTS. RE-SUBMITTING THEM. And give reference numbers.

Oioiaussie. Please do not send me gifts. Thanks in advance.